Privacy Policy

Welcome to Pizza Ranch. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ranchpizza-meal.click, place orders online, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy has been drafted in compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and other applicable consumer protection regulations. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Who We Are

Pizza Ranch operates the website ranchpizza-meal.click and provides food ordering services to customers across the United States. Throughout this Privacy Policy, when we say "Pizza Ranch," "we," "us," or "our," we are referring to the company operating this website and its associated services.

For any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at the email address listed above. We are dedicated to responding to all privacy-related inquiries in a timely and thorough manner.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of information we may collect include personal information you provide to us directly, information collected automatically when you use our website, and information obtained from third-party sources. Below is a detailed breakdown of each category.

2.1 Personal Information You Provide Directly

When you interact with our website — whether by creating an account, placing a food order, subscribing to our newsletter, filling out a contact form, or participating in a promotional offer — you may provide us with personal information, including but not limited to:

• Full Name: Your first and last name used to personalize your account and orders.
• Email Address: Used for order confirmations, account registration, marketing communications, and customer support.
• Phone Number: Used for order delivery coordination and account verification.
• Mailing/Delivery Address: Required for processing and delivering food orders to your location.
• Billing Information: Credit card numbers, debit card numbers, and other payment details used to process transactions. Note that we do not store full payment card details on our servers; this is handled through secure third-party payment processors.
• Username and Password: Created during account registration to secure your account.
• Order History: Records of your past food orders, preferences, and special instructions.
• Communications: Any messages, reviews, feedback, or correspondence you submit through our website or send directly to our team.
• Promotional Information: Information you submit when participating in contests, sweepstakes, surveys, or loyalty programs.

2.2 Information Collected Automatically

When you visit our website, certain information is automatically collected by our servers and analytics tools. This information helps us understand how our website is used and allows us to improve your experience. Automatically collected data may include:

• IP Address: Your Internet Protocol address, which can indicate your general geographic location.
• Browser Type and Version: The specific web browser you use to access our site.
• Operating System: The operating system installed on your device (e.g., Windows, macOS, iOS, Android).
• Device Identifiers: Unique identifiers associated with your device, including mobile device IDs.
• Referring URLs: The website that directed you to ours.
• Pages Visited: The specific pages, sections, and content you view on our website.
• Time and Date of Visits: Timestamps of when you access our website.
• Time Spent on Pages: How long you remain on individual pages.
• Clickstream Data: Information about your navigation path through our website.
• Search Queries: Terms you enter in our website's internal search function.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files stored on your device that help us recognize you on return visits, remember your preferences, and deliver a personalized browsing experience. For a full description of how we use cookies and your options for managing them, please refer to our Cookie Policy.

The types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly, including login sessions and shopping cart functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting aggregated information.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your language and location preferences.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

2.4 Information from Third-Party Sources

We may also receive information about you from third-party sources and combine it with the information we collect directly, including:

• Information from social media platforms if you choose to link your account or interact with our social media pages.
• Information from marketing partners and data analytics providers.
• Publicly available information.
• Information from delivery partner platforms if you order through a third-party food delivery service.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we may use your personal information to:

3.1 Service Provision

• Process and fulfill your food orders, including coordinating delivery and pickup.
• Create and manage your customer account.
• Send you order confirmations, receipts, and delivery status updates.
• Respond to your questions, comments, and customer service requests.
• Administer loyalty programs, promotions, contests, and special offers.
• Process payments and prevent fraudulent transactions.
• Verify your identity and maintain account security.

3.2 Analytics and Website Improvement

• Analyze website traffic patterns and user behavior to improve our site's functionality, layout, and content.
• Conduct internal research and development to enhance our menu offerings and services.
• Monitor and analyze usage trends to diagnose technical issues and improve performance.
• Generate aggregated and anonymized statistical reports about website usage.

3.3 Marketing and Communications

• Send you promotional emails, newsletters, special deals, and exclusive offers — but only if you have opted in or if permitted by applicable law.
• Deliver targeted advertisements on our website and on third-party platforms based on your browsing behavior and preferences.
• Notify you about new menu items, seasonal promotions, and company news.
• Conduct customer satisfaction surveys and solicit feedback to improve our services.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any promotional email, or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative communications related to your orders or account.

3.4 Legal Compliance and Safety

• Comply with applicable federal and state laws and regulations.
• Enforce our Terms of Service and other policies.
• Protect the rights, property, and safety of Pizza Ranch, our customers, and the public.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Respond to lawful requests from law enforcement and government authorities.

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share your personal information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services. These include:

• Payment Processors: To securely handle payment card transactions.
• Delivery Partners: To coordinate and complete food delivery to your address.
• Email Service Providers: To send transactional and marketing emails on our behalf.
• Analytics Providers: Such as Google Analytics, to analyze website traffic and usage.
• Cloud Hosting Providers: To store and process our data securely.
• Customer Support Platforms: To manage and respond to customer service inquiries.
• Marketing and Advertising Platforms: To manage and track our advertising campaigns.

All third-party service providers are contractually required to use your personal information only as necessary to provide services to us and to maintain appropriate security measures. They are prohibited from using your information for any other purpose.

4.2 Legal Requirements

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Enforce our Terms of Service or other applicable agreements.
• Protect and defend the rights or property of Pizza Ranch.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our website or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of company assets, financing, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information by posting a notice on our website or sending you an email.

4.4 With Your Consent

We may share your personal information with other parties with your explicit consent or at your direction, such as when you choose to participate in a co-branded promotion or partnership program.

5. Data Security

Protecting your personal information is a top priority for Pizza Ranch. We implement a variety of technical, administrative, and physical security measures designed to safeguard your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal information is restricted to authorized employees and contractors who need it to perform their job functions.
• Secure Payment Processing: Payment card data is handled by PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our servers.
• Regular Security Audits: We periodically review and update our security practices and conduct vulnerability assessments.
• Data Minimization: We collect only the information that is necessary for the purposes described in this policy.
• Employee Training: Our staff receives regular training on privacy best practices and data protection obligations.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions (e.g., where the information is necessary to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell personal information for monetary consideration; however, if we share personal information with advertising partners in a manner that constitutes "sharing" under the CPRA, you may opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to uses necessary to provide the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level of service, or suggest you will receive a different quality of service because you exercised your privacy rights.

To exercise your California privacy rights, please submit a verifiable consumer request to us by emailing [email protected]. We will respond to verified requests within 45 days, as required by law, with the possibility of a 45-day extension when reasonably necessary.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we voluntarily extend the following rights to all users of our website:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccuracies in your personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal and operational limitations.
• Right to Data Portability: You may request a copy of your personal information in a commonly used, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
• Right to Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time.

To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing your request to protect your personal information.

7. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and assist in our marketing efforts. Cookies allow us to recognize your browser across visits, remember your preferences, and provide you with a more personalized experience.

You can control and manage cookies in your browser settings. Most browsers allow you to refuse all cookies or to alert you when cookies are being set. Please note that if you disable certain cookies, some features of our website may not function properly. For a comprehensive explanation of the types of cookies we use, how they work, and how to manage your preferences, please refer to our dedicated Cookie Policy.

We also honor Global Privacy Control (GPC) signals where required by applicable law, including California's CPRA regulations.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The factors we consider when determining the appropriate retention period include:

• The nature and sensitivity of the personal information.
• The purposes for which we collected the information and whether those purposes have been fulfilled.
• The existence of a contractual, legal, or regulatory obligation to retain the data.
• Whether retention is necessary for fraud prevention, dispute resolution, or enforcement of our agreements.
• The potential risk of harm from unauthorized use or disclosure of the data.

When personal information is no longer necessary for the purposes for which it was collected and no legal obligation requires its retention, we will securely delete or anonymize it.

9. Children's Privacy

Pizza Ranch's website is not directed to children under the age of 18. We do not knowingly solicit or collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and, if confirmed, promptly delete the information.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. For users between 13 and 17, we require that they have parental or guardian permission before using our services.

10. International Data Transfers

Pizza Ranch is based in the United States and our primary operations, servers, and data processing activities are conducted within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

By using our website and providing us with your personal information, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy and applicable U.S. law.

We take appropriate measures to ensure that any international transfers of personal data are conducted securely and in compliance with applicable data protection requirements. If you have questions about cross-border data transfers, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Pizza Ranch. This Privacy Policy does not apply to those third-party sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party sites you visit. When you click on a third-party link from our website, you are subject to that third party's privacy practices and policies, not ours.

Additionally, we may integrate third-party tools and services on our website, such as social media plugins, embedded maps, or review platforms. These third parties may collect information about your visit to our site independently of us.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals from browsers.

However, as noted above, we do honor Global Privacy Control (GPC) signals to the extent required by California law (CPRA). If you send a GPC signal and are a California resident, we will treat it as an opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.

We will continue to monitor developments in this area and update our practices accordingly as industry standards and legal requirements evolve.

13. How to File a Complaint

If you believe that we have violated your privacy rights or handled your personal information in a manner inconsistent with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve your concern directly.

Step 1 – Contact Us Directly: Send your complaint or concern to our privacy team at [email protected]. Please include your full name, contact information, a description of your concern, and any relevant details. We will acknowledge your complaint within 10 business days and work to resolve it within 45 days.

Step 2 – File a Complaint with a Regulatory Authority: If you are not satisfied with our response, or if you believe we are processing your personal information unlawfully, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC handles complaints about unfair or deceptive business practices, including privacy violations. You may file a complaint online at www.ftc.gov/complaint.
• California Privacy Protection Agency (CPPA): California residents may contact the California Privacy Protection Agency, which is responsible for enforcing the CPRA. Visit cppa.ca.gov for more information.
• State Attorney General Offices: Residents of other states may contact their respective state attorney general's office for assistance with privacy-related complaints.

14. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. Our privacy team is available to assist you.

We are committed to addressing all privacy inquiries promptly and transparently. When contacting us, please provide as much detail as possible about your concern or request, including your name, contact details, and a clear description of the matter. This will help us process your request accurately and efficiently.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:

• Posting the updated Privacy Policy on our website with a revised "Last Updated" date at the top of the page.
• Sending an email notification to the email address associated with your account (for significant changes).
• Displaying a prominent notice on our website homepage for a reasonable period following the update.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

If you do not agree with the revised Privacy Policy, you should discontinue use of our website and contact us to request deletion of your personal information.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States and applicable state laws, including without limitation the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and the CAN-SPAM Act. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of courts located in the United States.

This Privacy Policy was last updated on June 12, 2026. It supersedes and replaces all prior versions of Pizza Ranch's privacy policy. If you have any questions about this policy or our privacy practices, please contact us at [email protected].